Privacy Policy

Effective Date: 5 April 2025

Welcome to AIONSTOR Ltd (“AIONSTOR”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our services, or communicate with us.

Who We Are

AIONSTOR is a technology company delivering ultra-fast flash storage products and services. We operate globally, with our primary operations and digital infrastructure based in the United Kingdom.

For the purposes of data protection law, we are the “controller” of personal data.

2. Information We Collect

We may collect and process the following types of personal information:

a. Information you provide directly

• Your name, email address, phone number, job title, and company name (e.g. when filling out contact forms, signing up for newsletters, or requesting a demo)

• Technical support details or product inquiries

b. Information we collect automatically

• IP address, browser type, operating system

• Device identifiers and usage data

• Pages visited, session duration, and referring websites

c. Cookies and tracking technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

3. How We Use Your Information

If you request a password reset, your IP address will be included in the reset email.We may use your personal data for the following purposes:

• To respond to your enquiries or requests

• To provide products, services, and technical support

• To send newsletters, product updates, and marketing (only if you’ve opted in)

• To analyze website performance and improve user experience

• To ensure security and prevent misuse or fraud

• To comply with legal obligations

4. Legal Bases for Processing

We only process your personal data when we have a lawful basis to do so, including:

• Consent – when you opt-in to marketing communications

• Contract – to deliver requested services or support

• Legal obligation – where we must comply with the law

• Legitimate interest – for business insights, service improvement, or security (in a balanced and respectful manner)

5. Sharing Your Data

We do not sell your personal information. We may share your data with trusted third parties, including:

• Technology partners (e.g. Tunafi) for service delivery

• IT service providers (e.g. hosting, analytics, support platforms)

• Legal, regulatory, or government authorities (if required by law)

All third-party processors are contractually obligated to handle your data securely and in compliance with UK GDPR.

6. International Data Transfers

If we transfer your data outside the UK or the EEA, we ensure appropriate safeguards are in place (e.g., standard contractual clauses or adequacy decisions) to protect your rights and privacy.

7. Data Retention

We only retain your personal data for as long as necessary for the purpose it was collected. This may vary based on legal requirements, support obligations, or your interactions with us.

Once no longer needed, we securely delete or anonymise the data.

8. Your Rights

Under UK data protection laws, you have the following rights:

• Right to access – request a copy of your personal data

• Right to rectification – correct inaccuracies in your data

• Right to erasure – request deletion of your data (in certain cases)

• Right to restrict processing – limit how your data is used

• Right to data portability – obtain a copy in machine-readable format

• Right to object – stop us from processing data based on legitimate interest or direct marketing

• Right to withdraw consent – at any time (for marketing or optional features)

To exercise any of your rights, please contact us at:
📧 legal@aionstor.com

9. Marketing Communications

You can opt in to receive product updates, newsletters, and special offers from AIONSTOR. You may unsubscribe at any time via the email footer or by contacting us.

We will never send you unsolicited marketing without your consent.

10. Security Measures

We take data security seriously. We implement technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration, or destruction.

These include:

• Encrypted communications (HTTPS)

• Secure cloud infrastructure

• Access controls and monitoring

• Regular security audits

11. Third-Party Links

Our website may contain links to third-party sites or services (e.g., partners or integrators). We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page regularly to stay informed about how we protect your data.